Wells Fargo & Company (NYSE:WFC) has invited thousands of area homeowners to attend an event offering one-on-one consultation sessions for customers who are facing financial hardships and might have problems paying their mortgages. Wells Fargo Home Mortgage, Wells Fargo Financial, Wachovia Mortgage and Wells Fargo Home Equity customers facing financial hardships can schedule appointments on either January 25 or 26 between 9 a.m. to 7 p.m. at the New York Marriott at Brooklyn Bridge in Brooklyn. Bilingual representatives are available to assist customers during the event. Walk-ins are welcome, but registration is strongly recommended to guarantee customers the opportunity to meet in-person and one-on-one with a representative. Customers should sign up by Jan. 23 for the Brooklyn workshop at www.wfhmevents.com/leadingthewayhome. For more information call 1-800-405-8067.
“Wells Fargo is committed to helping people stay in their homes,” said Joe Kirk, Wells Fargo’s New York and Connecticut regional president. “This workshop is another example of our efforts to reach out to homeowners facing payment challenges and provide answers on the options available for them.”
Over the two days, more than 100 home retention team members will be available to meet with customers to confidentially discuss with them their financial situation and potential options. Plus, customers can find out about their eligibility for programs — like the government’s Home Affordable Modification Program (HAMP) – that may help keep homeowners facing financial challenges in their homes. Customers should bring all of their home mortgage documents, recent pay stubs, tax returns, bank statements and everything they would if they were applying for a home loan.
Since January 2009 through the end of November 2010, Wells Fargo has modified 600,629 mortgage loans – of which 86 percent (or 515,568 mortgages) were done outside of HAMP. In the third quarter of 2010, about 92 percent of Wells Fargo’s mortgage customers remained current on their loan payments and the company’s delinquency and foreclosure rates were three-fourths that of the industry, according to data published by Inside Mortgage Finance. As a result, less than 2 percent of the loans secured by owner-occupied homes and serviced by Wells Fargo proceeded to a foreclosure sale in the last 12 months.